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Do you have questions about the Video Zone? Would you like to comment on any aspect of the site or get more information? Contact Loto-Québec's Customer Service team by sending an e-mail to customer_service@loto-quebec.com or calling the toll-free number below. We'll be happy to help you.
Phone: 1 866 611-LOTO (1 866 611-5686)
Monday to Friday, 8:00 a.m. to 4:30 p.m. (except on legal holidays)
If any aspect of your life is being affected by a gambling addiction, or if you know someone who may be facing such a problem, call our toll-free hotline:
This free help-line is bilingual, confidential, free and available seven days a week, 24 hours a day.
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Loto-Québec respects your privacy. Any information collected will be used solely to send the video link and will not be retained. This information will not be used for any other purpose or be divulged to a third party under any circumstances. For more information, view our Privacy Policy and our Conditions of Use.