Retailer Assistance

Do you have an administrative question, or one related to billing, or to the operation, installation or removal of game terminals? Do you have a specific complaint? Would you like to talk to your representative? The Services Centre is there to help.

Technical and Operational Support

Are you running short on supplies?

In case of a dispute with a player that you cannot settle despite the verification of the last games played shown on the screen, it is important to ask for assistance from the Services Centre right away. The equipment in question will be immediately deactivated in order to preserve the last events that occurred for analysis purposes.

The Services Centre is open daily, from 8:00 a.m. to midnight.

Montréal region: 514 761-JEUX (5389)
Toll-free: 1 800 361-JEUX (5389)

For prompt service, please be sure to have your site operator license and terminal sticker numbers on hand.