Taking risks is no game: A Training Program Offered to More Than 13,000 Bar, Brasserie and Tavern Owners and Employees

Since 2006, after running for two years, the Taking risks is no game training program has been completed by some 13,000 bar owners and employees. Offered by individuals specialized in the gaming field, this training has enabled participants not only to be better informed about games of chance when confronted with players in difficulty, but also to be in a position to play a front-line role in promoting responsible gaming.

Online since June 2008, Taking risks is no game training is now accessible to site operators 24 hours a day, 7 days a week, in both English and French. This online version contains the same information as the conventional sessions, but it reduces any travel required.

Developed in collaboration with the Fondation Mise sur toi and Université Laval’s Centre québécois d’excellence pour la prevention et le traitement du jeu, the Taking risks is no game training program is a continuation of the initial sessions offered during 2001-2002. The objective of this province-wide program was to allow VLT site operators and their personnel to enhance their comprehension of how to assist compulsive gamblers, without, of course, pretending to play the role of specialists in the field.

Did you know…?

The Société des loteries vidéo du Québec was the first video lottery corporation in the world to have implemented and evaluated an awareness and training program. In April 2003, the Taking risks is no game initiative received a special mention of excellence from the International Association of Business Communicators at the Gold Quill Award presentations. Furthermore, in 2004, the program was recognized for its innovativeness in the Harvard Medical School Division on Addictions’ THE WAGER weekly research newsletter [PDF format, 46 Kb - Help].