La Société des loteries vidéo du Québec > Managing the Terminals > VLT Network
- VLT Network
- Installation, Maintenance and Verification
A Systematic and Effective Network
The Société des loteries vidéo du Québec (SLVQ) systematically and efficiently administers and markets a network of approximately 12,000 terminals distributed throughout 2,000 establishments, including the Trois-Rivières and Québec gaming halls. This is the lowest number of terminals and establishments per capita in Canada.
| Province | Québec | Alberta | Saskatchewan | Manitoba | New Brunswick | Nova Scotia | Newfoundland | PEI |
|---|---|---|---|---|---|---|---|---|
| Number of VLTs per 100 inhabitants | 1.53 | 1.61 | 3.86 | 4.56 | 3.10 | 3.01 | 4.23 | 2.15 |
| Number of establishments per 5.000 inhabitants | 1.27 | 1.39 | 3.12 | 2.10 | 3.29 | 2.17 | 4.69 | 2.30 |
Since its foundation, the SLVQ has favoured responsible management of the network by ensuring appropriate coverage throughout the province of Quebec so as to control the proliferation of illegal terminals. Strict guidelines for the management of the network are in place to ensure a balanced distribution of video lottery terminals throughout the province.
Responsible Commercialization of Video Lottery Terminals
Concerned with offering supervised, high-quality entertainment, the SLVQ is continuing it's efforts to raise awareness by promoting healthy gaming behaviour to bar clientele and owners, in compliance with the responsible-gaming certification of the World Lottery Association (WLA). These initiatives, which place the SLVQ at the forefront of the industry in terms of responsible commercialization, earned Loto-Québec the WLA's Level-IV certification in April 2009. This is the highest international certification of its kind.
In Partnership with Retailers
The SLVQ has developed a partnership with retailers in order to encourage responsible commecialization of the VLTs and to help players who request assistance. A Code of Responsible Commercialization [PDF Format, 33 Ko - Help] and special training for bar owners and employees enable them to play a primary preventive role in these establishments.
Thanks to the implementation of a management method evaluation and continuous improvement program, the SLVQ regularly verifies that the articles of the code are respected by retailers. The observations of mystery "shoppers" reveal that the majority of retailers are following the principles of responsible management and that the sensitization efforts are paying off.
Sensitized Bar Owners and Employees
In order to reach bar owners and their employees more readily, the "Taking Risks Is No Game" training program has been offered online since 2008. Since 2001, almost 21,000 Québec bar owners and employees have taken the training; 95% consider it useful in their work and find it an excellent initiative.
