Signing and validating a lottery ticket

All purchasers of lottery tickets must sign their ticket prior to validation.

When you sign it upon purchase, you make it easier to prove that you are the owner of the ticket and you protect your interests in case of loss. This simple act of signing takes only a few seconds. When a ticket is presented to Loto-Québec, the prize shall be paid out only to the person(s) whose name(s) and address(es) appears on the back of the ticket. The name originally appearing on the ticket is taken into account.

Signing a Ticket

Sign your name in the space provided on the front of all tickets.

Signing a Group Ticket

Tickets purchased by a group, must be signed by each of the participants or by the person who is responsible for the group, prior to validation. The group representative must write the words "as a group" next to his/her name and include a group agreement. A Formule groupe ticket allows its owner to validate and claim alone any prize attributed to it. Each Formule groupe group member must therefore sign his/her own ticket.

Validating a ticket involves three steps:

Listen for the musical tones.

Listen carefully when you validate your ticket. If you’ve won a prize, the terminal will play a musical indication. Pay attention because this gives you an auditory signal that you’ve got a winning ticket.

Listen to the musical tone :

 This tone indicates that the amount you’ve won is payable by the retailer.

 This tone indicates that the prize you’ve won is substantial and that you must fill out a claim form.

Watch the Customer Message Display on the terminal.

When you validate your ticket, the terminal display should be visible at all times. It will tell you if your ticket’s a winner and how much you’ve won.

Ask for your ticket and the matching validation slip printed from the terminal.

As soon as your ticket has been validated, the retailer has to return your ticket and the matching validation slip printed from the terminal. Make sure the numbers on your ticket correspond to the numbers on the validation slip.