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In Canada in 2005-2006*, Québec ranked 8th in terms of gross spending per capita on all forms of gambling and games of chance combined.
In 2005-2006*, the average annual per-capita expenditure in Québec was $572, whereas the Canadian average (10 provinces) was $664.
* The most recent year for which complete data is available.
Source:
"Gross spending on games of chance and gambling per inhabitant, in Canada and its provinces in 2005–2006", data obtained from the audited annual reports of Canada's lottery corporations.


The number of likely pathological gamblers* among the adult population dropped from 1% in 1996 to 0.8% in 2002. Québec is home to between 35,000 and 56,000 potential pathological gamblers.
The number of gamblers at risk also dropped, from 1.4% in 1996 to 0.9% in 2002.
A Statistics Canada survey carried out in 2002 revealed that Québec is the Canadian province with the lowest percentage of pathological gamblers – 0.3% of the adult population – and one of the lowest percentages of gamblers at risk – 1.3%.
Between 1996 and 2002, the number of likely pathological gamblers and the number of gamblers at risk remained stable. It is important to observe that Loto-Québec's revenues for that same period increased by more than 40%. No link can therefore be made between the increase in Loto-Québec's earnings and the percentage of pathological gamblers.
*Source: Ladouceur, R., Jacques, C., Chevalier, S., Sévigny, S., Hamel, D. & Allard, D. (2004). Prévalence des habitudes de jeu et jeu pathologique au Québec en 2002. (in French only) [PDF format, 606 KB - Help]. Québec and Montréal, Université Laval and Institut national de santé publique du Québec.


The three types of gamblers:
Source: Ministère de la Santé et des services sociaux Web site


Between 1996 and 2002, the number of likely pathological gamblers and the number of gamblers at risk remained stable. It is important to observe that Loto-Québec's revenues for that same period increased by more than 40%. No link can therefore be made between the increase in Loto-Québec's earnings and the percentage of pathological gamblers.
Sources:
1) Studies entitled Prévalence des habitudes de jeu et du jeu pathologique au Québec en 2002 and Comportement de jeu et jeu pathologique selon le type de jeu au Québec en 2002, Institut national de santé publique du Québec and the Centre québécois d'excellence pour la prévention et le traitement du jeu, April 2004.
2) Canadian Community Health Survey: Mental health and well-being – Statistics Canada 2002.


Since it launched its VLT network reconfiguration initiative as part of its 2004-2007 development plan, the number of VLT sites has dropped by 25%. Today, there are 2,747 sites, compared with 3,663 in 2004. In other words, one in four terminals has been removed from circulation, and we have reached 84% of our initial reduction objective. Loto-Québec’s approach is based on reducing accessibility to the terminals, as per the recommendations of the only study ¹ conducted on this issue.
Reducing accessibility in at-risk areas
One of the withdrawal criteria used by Loto-Québec is based on mean family income and affects accessibility to VLTs in at-risk neighbourhoods: Loto-Québec plans to withdraw all VLTs from sites with one to four VLTs in districts where the mean household income is less that $50,000 and where the VLT-to-resident ratio is greater than the Québec average.
Objectives will be surpassed
Taking into account all the VLT withdrawal programs launched by Loto-Québec since 2004, the overall reduction in the number of sites with VLTs will reach 34% over the long term, or 3% more than initially forecast. Moreover, of all the VLTs that will be withdrawn province-wide, 1130 of them will be permanently withdrawn from circulation, compared with the 730 terminals originally called for.
In October 2005, as part of an additional program, Loto-Québec announced another measure that would lead to the voluntary withdrawal of VLTs in 271 targeted areas. The Québec-wide program was aimed at establishments with five VLTs each and at owners of multiple sites who oversaw 10 or more VLTs in total. This initiative led to the closing of a further 131 sites and the withdrawal of 634 more terminals.
* As of September 15, 2008.
Source:
1) "Rapport d'étude sur le format, la disposition et le mode de disponibilité des appareils de loterie vidéo" [PDF Format, 597 KB - Help],
Centre québécois d'excellence pour la prévention et le traitement du jeu, April 2003.


When the Government of Québec authorized Loto-Québec to implement a network of video lottery terminals (VLTs), it mandated the Régie des alcools, des courses et des jeux (RACJ) with the task of determining where VLTs could be operated. To prevent minors (persons under 18) from gaining access to the VLTs, the RACJ established that the terminals could be operated exclusively in establishments with a liquor license falling under the bar, pub or tavern categories. As a result, the number of sites offering VLTs is closely linked to the number of establishments with such a liquor license that have also obtained a VLT operating permit. They are located primarily in commercial or mixed-used (commercial/residential) zones as defined by the zoning regulations governed by municipal authorities.
Incidentally, it is worth noting that certain municipalities on the Island of Montréal have no VLT sites simply because they are not home to any licensed establishments falling under the bar, pub or tavern category.


No sooner had the American Medical Association recognized excessive gambling as a pathology (DMS III) than Loto-Québec began helping research teams at Université Laval and McGill University create two centres of excellence:
Centre québécois d'excellence pour la prévention et le traitement du jeu pathologique, affiliated with Université Laval.
International Centre for Youth Gambling Problems and High-Risk Behaviours, affiliated with McGill University.


In 2001, the Government of Québec assigned the responsibility for the management of research, prevention and treatment of pathological gambling to the Ministère de la Santé et des Services sociaux (MSSS).
The MSSS oversees a committee which approves the research topics.
In 2002, Loto-Québec established the Fondation Mise sur toi. Its mission is to promote responsible gaming behaviour, protect people at risk, prevent the harmful effects of excessive gambling and, in this manner, help achieve a balance between Loto-Québec's business mandate and its social commitment to Québec society.


Since summer 2001, Loto-Québec has equipped its three casinos with a crisis response plan designed to help people exhibiting signs of distress.
Agreements were signed with three treatment organizations for gamblers located near each of the three casinos. As soon as a casino employee calls one of these organizations, a professional is immediately dispatched to attend to the person concerned.
In spring 2003, Loto-Québec's Fondation Mise sur toi initiated a series of information sessions for over 4,000 casino employees, primarily those in direct contact with the players. The aim of these sessions is to raise employee awareness of situations in which a person is in distress and of the need for quick action by referring the person to a designated organization. Thanks to a mutual support network, casino employees contribute by helping to identify persons showing signs of distress. In such cases, the employee immediately informs a security agent who will guide the individual to a specially trained resource person.
More information on new initiatives >>>


In order to raise awareness about compulsive gambling and the concept of chance, the Société des loteries vidéo du Québec (SLVQ), in conjunction with the Centre québécois d'excellence pour la prévention et le traitement du jeu, a research organization affiliated with Université Laval, carried out a tour entitled Taking Risks is No Game in spring 2001, aimed at establishment owners operating video lottery terminals.
In June 2002, some 4,200 people attended the information sessions. In fact, every single establishment took part, thus reflecting the high level of interest among VLT operators in promoting responsible gambling behaviour.
In 2004, the Harvard Medical School Division on Addictions weekly research publication THE WAGER looked at the results of the workshops. Describing the workshops as innovative, the article presented a description of and commentary on the program. The SLVQ is the first company in the world to have such a program not only implemented, but also evaluated.
In April 2003, the SLVQ's public awareness program about the risks of gambling received international attention when it earned the award for excellence from the International Association of Business Communicators (IABC) at the Gold Quill Awards Ceremony.
Since 2006, after running for two years, the Taking risks is no game training program has been completed by some 13,000 bar owners and employees. Offered by individuals specialized in the gaming field, this training has enabled participants not only to be better informed about games of chance when confronted with players in difficulty, but also to be in a position to play a front-line role in promoting responsible gaming.
Online since June 2008, Taking risks is no game training is now accessible to site operators 24 hours a day, 7 days a week, in both English and French. This online version contains the same information as the conventional sessions, but it reduces any travel required.
Source: Info Vidéo, December 2004


Loto-Québec is constantly reminding its retailers of the fact that lotteries are for adults only. Ever since February 2000, when the Law prohibiting the sale of lottery products to minors (under 18 years) was adopted, Loto-Québec has engaged in a sustained public communications and awareness campaign. Its "18+" slogan has been featured in Loto-Québec brochures, as well as on lottery terminals, radio and television.
Any retailer who breaks the Law prohibiting the sale of lottery products to minors (under 18 years) is guilty of an offence, and may risk criminal prosecution, a fine of $300 to $2,000, and in the event of a subsequent offence, a fine of $600 to $6,000.
Furthermore, Loto-Québec implemented administrative measures to uphold the Law:
Any adult who has grounds to believe that a retailer is selling a lottery product to a person under 18 years of age should inform Loto-Québec. Upon receipt of the complaint, Loto-Québec will conduct an investigation to confirm its validity.
Once this is done, and the complaint is found to be legitimate, Loto-Québec will notify the retailer as follows:
| – | 1st visit from a major-aged phantom shopper: in case of an infraction, issuance of a letter advising the retailer of training to be provided in-store |
| – | 2nd visit from a major-aged phantom shopper: in case of an infraction, formal notice presented to the retailer |
| – | 3rd visit from a minor-aged phantom shopper: in case of an infraction, suspension of sales privileges for a period of 15 days |
| – | 4th visit from a minor-aged phantom shopper: in case of an infraction, suspension of sales privileges for a period of 30 days |
| – | 5th visit from a minor-aged phantom shopper: in case of an infraction, suspension of sales privileges for a period of one year |
In 2002, Loto-Québec implemented a reinforcement program entitled "We ask for ID here" to ensure that retailers observe the Law prohibiting the sale of lottery products to minors.


Loto-Québec's contributions to the Ministère de la Santé et des Services sociaux (MSSS) and to the Régie des alcools, des courses et des jeux (RACJ) is divided up as follows:
| 2003-2004 | 2004-2005 | 2005-2006 | 2006-2007 | 2007-2008 | ||||||||||
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Over the last six years, Loto-Québec has invested over $155.6 million in the fight against compulsive gambling, with $25 million spent in 2007-2008 alone.
For the last six fiscal years alone, Loto-Québec allocated $135 million to compulsive gambling assistance programs administered by the Ministère de la Santé et des Services sociaux, and to the management of activities aimed at controlling access to video lottery terminals, administered by the Régie des alcools, des courses et des jeux. Moreover, in the same period, Loto-Québec remitted $20.6 million to the Fondation Mise sur toi for the creation of programs that promote responsible gaming, as well as in the implementation of – and continual improvements to – gambling prevention tools used within the corporation’s gaming operations. Thus, Loto-Québec spent over $155.6 million to fight compulsive gambling for the period from April 1, 2002, to March 31, 2008.
This places Québec among the world’s top jurisdictions with respect to funding for programs to fight the problems related to compulsive gambling.


Thanks to an annual payment of $22 million by Loto-Québec to the ministère de la Santé et des Services sociaux (MSSS), some one hundred treatment centres throughout Québec offer access to services provided free of charge to people with gambling problems.
A complete list of the help centres is available in the Responsible Gaming section of the Corporation's Web site.


In 1997, Loto-Québec granted an annual subsidy of $500,000 for five years to launch the Centre québécois d'excellence pour la prévention et le traitement du jeu pathologique, which is affiliated with Université Laval.
Then, in 2000, Loto-Québec provided a matching subsidy of $500,000 per year for five years for the International Centre for Youth Gambling Problems and High-Risk Behaviours, at McGill University.
Having acquired a solid international reputation in the field of problem gambling, these two centres also conduct studies for other jurisdictions.
These files were transferred to the ministère de la Santé et des Services sociaux (MSSS) in 2001.
Last update: September 17, 2008