Contact us

500 Sherbrooke Street West
Montréal, Québec H3A 3G6
Telephone: 514-282-8000
Fax: 514-873-8999
Web site: lotoquebec.com

Business hours at the administrative offices
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)

Montréal
Monday to Friday, 8:00 a.m. to 4:30 p.m. (closed on holidays)
Telephone: 1-866-611-LOTO (5686) (toll free)

Québec City
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)
Telephone: 1-866-611-LOTO (5686) (toll free)

E-mail: customer_service@loto-quebec.com

In Person

Montréal
Payment to Winners Department
Monday to Friday, 8:00 a.m. to 4:30 p.m. (closed on holidays)
Loto-Québec Head Office
500 Sherbrooke Street West
Montréal, Québec H3A 3G6
McGill metro station

Québec City
Payment to Winners Department
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)
955 Grande Allée West
Québec, Québec G1S 4Y2

By Mail
Loto-Québec
P.O. Box 7777
Station Centre-ville
Montréal, Québec H3C 4L4

As of April 1, 2008, National Bank of Canada branches no longer pay out prizes to Loto-Québec winners.
Regardless of the amount won, there are certain rules to follow in claiming your prize.

See the Claiming a prize section.

325 Bridge Street
Montréal, Québec H3K 2C7
Telephone: 514-409-3177

Loto-Québec
P.O. Box 63649, Station Centre-ville
Montréal, Québec H3C 3P3
Telephone: 514-873-7198 or 1-866-MATIQUE (628-4783) (toll free)
Fax: 514-873-5985
E-mail: lotomatique@loto-quebec.com

500 Sherbrooke West Street, 18th floor
Montréal, Québec H3A 3G6
Telephone: 514-282-8000 (ext. 2404 or 2410)

500 Sherbrooke West Street, 14th floor
Montréal, Québec H3A 3G6
Telephone: 514-282-8000, ext. 3283, or 1-866-277-6660 (toll free)
Fax: 514-873-8999

500 Sherbrooke Street West
Montréal, Québec H3A 3G6
Telephone: 514-282-8000, ext. 2040

Telephone: 514-499-5188
E-mail: centred@loto-quebec.com

500 Sherbrooke West Street, 14th floor
Montréal, Québec H3A 3G6
Telephone: 514-499-5151
Fax: 514-873-3721
E-mail: relationsdepresse@loto-quebec.com

500 Sherbrooke West Street, 3rd floor
Montréal, Québec H3A 3G6
Telephone: 514-285-5605 or 1-888-660-0644 (toll free)
Fax: 514-285-5607
E-mail: info@lejeudoitresterunjeu.com

Office Hours
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)

1945 Maurice-Gauvin Street
Laval, Québec H7S 2M5
Telephone: 450-682-2525 or 1-800-361-9026 (toll free)
Fax: 450-687-4818

Office Hours
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)

325 Bridge Street
Montréal, Québec H3K 2C7
Telephone: 514-409-3190 or 1-800-361-1244 (toll free)
Fax: 514-931-0655

Office Hours
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)

955 Grande Allée West
Québec, Québec G1S 4Y2
Telephone: 418-686-7575
Fax: 418-686-7540

500 Sherbrooke Street West, 15th floor
Montréal, Québec H3A 3G6
Telephone: 514-282-8080 or 1-800-730-5686 (toll free)
Fax: 514-285-3024
Web site: casinosduquebec.com/en/home

Group Services
Information and reservations
Telephone: 514-499-5180 or 1-800-665-2274 (toll free)

Casino de Montréal
1 Avenue du Casino
Montréal, Québec H3C 4W7
Telephone: 514-392-2746 or 1-800-665-2274 (toll free)
Fax: 514-864-4950
Web site: casinosduquebec.com/montreal/en/home

Casino du Lac-Leamy
1 Boulevard du Casino
Gatineau, Québec J8Y 6W3
Telephone: 819-772-2100 or 1-800-665-2274 (toll free)
Web site: casinosduquebec.com/lacleamy/en/home

Casino de Charlevoix
183 Richelieu Street
La Malbaie, Québec G5A 1X8
Telephone: 418-665-5300 or 1-800-665-2274 (toll free)
Fax: 418-665-5322
Web site: casinosduquebec.com/charlevoix/en/home

Casino de Mont-Tremblant
300, des Pléiades Road
Mont-Tremblant, Québec J8E 0A7
Telephone: 819-429-4150 or 1-877-574-2177 (toll free)
Web site: casinosduquebec.com/mont-tremblant/en/home

500 Sherbrooke Street West, 16th floor
Montréal, Québec H3A 3G6
Telephone: 514-282-8090 or 1-800 454-8090 (toll free)
Fax: 514-864-3283
Web site: lotoquebec.com/loteriesvideo/en/home

Salon de jeux de Trois-Rivières
1900 Boulevard des Forges
Trois-Rivières, Québec G8Z 0A3
Telephone:1-877-700-5836 (toll free)
Web site: salonsdejeux.com/trois-rivieres/en/home

Salon de jeux de Québec
250G Wilfrid-Hamel Boulevard
Québec City, Québec G1L 5A7
Telephone: 1-877-700-5836 (toll free)
Web site: salonsdejeux.com/quebec/en/home

500 Sherbrooke Street West, 6th floor
Montréal, Québec H3A 3G6
Telephone: 514-282-7777
Fax: 514-864-7331
Web site: lotoquebec.com/societe-bingos/en/home

500 Sherbrooke Street West, 20th floor
Montréal, Québec H3A 3G6
Telephone: 514-282-0210
Fax: 514-282-2028
Web site: lotoquebec.com/ingenio/en