Contact us

Contact us

Have a question for us?

Do you need information about us or one of our subsidiaries? Do you have a comment about purchasing a lottery ticket, claiming a prize or about our retailers?

 

Contact our customer service by e-mail, customer_service@loto-quebec.com, or phone. We will be glad to help!

Montréal
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)
Telephone: 1-866-611-LOTO (5686) (toll free)

Québec City
Monday to Friday, 8:30 a.m. to 4:30 p.m. (closed on holidays)
Telephone: 1-866-611-LOTO (5686) (toll free)

Need help?
If gambling is affecting your life, or a loved one is struggling with a gambling addiction, call this toll free number: 1-800-461-0140.

This hotline is bilingual, confidential, free and available 24 hours a day, 7 days a week.

 
Loto-Québec

Head office
Customer service
Claiming a prize
Complexe multifonctionnel de Loto-Québec

 
Corporate headquarters

Access to information request
Human resources
Procurement
Social Responsibility
Collection Loto-Québec
Documentation centre
Public Affairs, Press Relations and Social Media
Office of the Vice-President for Responsible Gambling and Social Commitment

 

Subsidiaries

Société des casinos du Québec
Société des établissements de jeux du Québec
Last update: June 2, 2016