Accessibility

The existing version of Loto-Québec and its subsidiaries' Web sites largely meet the requirements of the Québec government's standard on Web site accessibility (SGQRI 008-01) (in French only).

During the technological migration from the current site in 2012, we will be implementing elements needed to gradually bring all the organization's sites up to standard.

Accessibility measures now on the current site

Images

A text equivalent is provided for all important images.

Colours

Information appearing in colour is also accessible in black and white, highlighted via other text characteristics or images (borders, underline, bold, font, etc.).

Contrast between background and foreground colours is sufficient for people with colour perception problems and for display on black‑and‑white screens.

The sites do not contain any screen flicker likely to trigger seizures in people with photosensitive epilepsy. All Flash animation has a Stop and Pause button, allowing users to stop them at any time.

Language

Language changes in a text are indicated by the necessary HTML flagging.

The main language on each page is specified with the required attributes.

Structure and presentation

The layout mainly consists of external-style pages, which ensures a uniform look throughout the site.

The pages are structured using logical HTML flagging.

Scripts

None of the scripts on this site serve a vital navigational or information-consultation function.

Navigation and links

The site plan is accessible from each page.

The navigation menus reflect the layout of the information.

When possible, adjacent links are separated by printable characters to avoid confusion when using assistive technologies.

Opening new windows

The site's hyperlinks open tabs in the same window, with the exception of links leading to external sites. Users can use the pop-up menu (right click on the mouse) to open a link in a new window.

Icon legend:

  • Icon - Excel documentExcel document
     
  • Icon - Word documentWord document
     
  • Icon - PDF document that can be read with Adobe Acrobat ReaderPDF document that can be read with Adobe Acrobat Reader
     
  • Icon - Audio and video document playable with QuickTime playerAudio and video document playable with QuickTime player
     
  • Icon -  Video document playable with Flash playerVideo document playable with Flash player

 

Action plan

Here are a few accessibility measures that will eventually be implemented on the current site.

Hot keys

A combination of hot keys will be implemented to facilitate access to the most important pages.

  • Access key 1 = Home
  • Access key 3 = Site plan
  • Access key 9 = Contact us
  • Access key 0 = Accessibility

Resizing

The layout allows users to modify the size of the characters with the tool integrated in each page or with their browser's tools.

Online forms

Each apparent element in the online forms will come with a description.

Non-compliant content

For various reasons, some of the content on this site does not comply with the government's three accessibility standards. This content includes, as applicable:

  • downloadable documents
  • complex tables
  • entertaining or non-informative elements (Flash animation or JavaScript language)
  • multimedia documents

Non-accessible content

Without violating the government standards, some documents and content on this site will not be accessible to handicapped persons, namely:

  • technical documents addressing specialized clientele
  • certain content from organizations not subject to the Québec government's standards

Contact us

If you notice an error or omission on one of the pages of the current site, are experiencing technical difficulties or have a question about the accessibility of Loto-Québec and its subsidiaries' sites, do not hesitate to contact us by e-mail at service_clientele@loto-quebec.com or by telephone at 1-866-611-5686. We will be happy to answer any questions and concerns you may have.

Last update: May 17, 2012